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Product Schedule: TimeIQ
This schedule attaches to the FaolanIQ Terms and Conditions, published at https://faolaniq.com/legal. If they conflict, this schedule wins for TimeIQ.
Payment is collected by Faolan Consulting (Pty) Ltd on behalf of FaolanIQ (Pty) Ltd.
| # | Item | TimeIQ |
|---|---|---|
| 1 | What it is | Timesheet intelligence: automated time capture, auto-drafted timesheets and real-time utilisation dashboards |
| 2 | Sale mode | A. Subscription, per named seat per month, at verdandi.faolaniq.app |
| 3 | Price per seat per month | Core R296: auto-capture, auto-drafted timesheets, standard integrations, single-entity billing. Pro R370: Core plus approval workflows, PMO and P6 schedule integration, team analytics and roll-up reporting. Enterprise R444: Pro plus SSO and SCIM, custom automation rules, multi-entity consolidated billing, dedicated onboarding, priority support. VAT: see Terms and Conditions clause 6.1 |
| 4 | Free trial | 14 days. No card needed. No automatic charge when the trial ends. At the end of the trial your account pauses: you can read your data but cannot add time. Choose a tier to continue; if you do not choose, we offer Core |
| 5 | Term, billing and cancellation | Monthly in advance, per named seat, until cancelled. Add seats at any time; they are charged pro rata to the next billing date. Cancel at any time in Billing, effective at the end of the paid month |
| 6 | First-month guarantee | If you are not satisfied, cancel within 7 days of your first paid charge and we refund that charge in full. Once per organisation (Refund and Cancellation Policy section 6) |
| 7 | Your staff's data (POPIA) | You are the responsible party for information TimeIQ captures about your staff. FaolanIQ processes it only on your instructions, as your operator, under the FaolanIQ operator terms published at https://faolaniq.com/legal. Before you switch capture on, you must tell your staff what is captured and why (POPIA section 18), and consult them or their representatives where you are required to. Your time data is never used to train shared models |
| 8 | Service levels | No service level is committed on the website. Enterprise customers may agree service levels on an order form |
| 9 | Support | Email to info@faolaniq.com, business days. Enterprise: priority support and dedicated onboarding within 10 business days of payment, or as the order form says |
| 10 | Beta features | Features marked "beta" work but may change. We say what is beta before you buy |
| 11 | Product-specific limits | Seats are personal. One seat per named user. Seats may be reassigned only when a user leaves the role |
| 12 | Data use beyond your service | None. Coded benchmarking does not apply to TimeIQ data unless you agree in writing |
| 13 | On ending | Export your timesheets and reports within 30 days. Then we delete the data, subject to legal retention duties |
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